The Role of the Owner’s Representative in Commercial Renovation

Embarking on a major commercial renovation or build-out is a significant capital investment. For business owners focused on their core operations, managing architects, general contractors, and vendors can be overwhelming. This is where DIG’s role as an Owner’s Representative becomes invaluable.

What is an Owner’s Rep?

An Owner’s Representative acts as an extension of the client, protecting their interests throughout the design and construction process. We are the single point of contact, ensuring the project stays on vision, on schedule, and on budget.

Key Responsibilities

  1. Budget Management: We validate the budget early, preventing “scope creep” and value-engineering discussions that dilute the design intent.
  2. Schedule Adherence: We liaise between the architectural coordination team and the construction crews to identify critical path bottlenecks before they cause delays.
  3. Quality Assurance: Our presence on-site ensures that the construction documents are followed precisely. We catch errors—like a wall framed in the wrong spot or an incorrect electrical rough-in—before the drywall goes up.

By engaging DIG as both Designer and Owner’s Rep, clients benefit from a unified workflow. There is no finger-pointing between the designer and the project manager because we are the same team, driven by the same goal: a flawless turnover.

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